For questions about enrolling with HealthyCT:
Monday – Friday: 8:30 a.m. to 5:00 p.m.
1-855-HLTHYCT (1-855-458-4928) and press option 1
For member questions related to coverage and claims:
Monday – Friday 8:00 a.m. to 6:00 p.m. (EST)
Call the number for Member Services on the back of your ID card or 1-855-HLTHYCT (1-855-458-4928)
For brokers and group clients:
Client Services Unit
Monday – Friday 8:30 a.m. to 5:00 p.m. EST
Email : CSU@healthyct.org
Answers to frequently asked questions:
HealthyCT members, before you call us, you might be able to save yourself some time. Visit the Frequently Asked Questions page for answers to common member inquiries regarding ID cards, invoices, doctors, prescriptions and more.
For non-urgent medical issues:
Please contact your doctor.
FOR MEDICAL EMERGENCIES, PLEASE DIAL 911.
Your privacy is important to us. Your information goes to a general inbox when you email us here. This is not a secure vehicle for transmitting your personal information and it is only monitored during normal business hours.
Do not transmit any personal health information (such as your medical condition, diagnosis or treatment information) or your member ID number and other account information through this box. If you have questions that relate to your HealthyCT account, your personal health status or medical/insurance needs, please call Customer Service at the number above.