Fall 2015 – Member Newsletter

If you’re age 18 and older, and an active HealthyCT member as of September 30, 2015, get ready to vote for your new Board of Directors.

HealthyCT earns NCQA Accreditation – Quality rating achieved after just 18 months of operation

(Wallingford)  HealthyCT, Connecticut’s non-profit health insurance CO-OP, is pleased to announce that it has achieved an important milestone for quality: Accreditation from the National Committee for Quality Assurance, or NCQA.  HealthyCT had previously earned Interim Accreditation in 2014 as a preliminary step toward this benchmark.  Following a rigorous application process submitted in June and an on-site review last month, surveyors awarded the company three-year NCQA Accreditation. “In building this company from the ground up, quality was our top goal for HealthyCT,” said CEO Ken Lalime.  “Earning this designation at the earliest opportunity goes to show that we directed our efforts in the right place, for the good of all of our 35,000 members.” NCQA is an independent, not-for-profit organization dedicated to assessing and reporting on the quality of health insurers, managed care plans, physician organizations and other health-related programs.  In Connecticut, it is also widely known as the body that confers recognition to medical practices that qualify as patient-centered medical homes. The scope of the NCQA review included HealthyCT programs and activities that ensure access and service to members, such as maintaining a robust statewide network, helping members to integrate their care and promoting safety and healthy lifestyles through disease … Read More

HealthyCT Board of Directors nominations surge

Members vying to sit on insurance company board WALLINGFORD, CONNECTICUT, August 3, 2015 – HealthyCT, Connecticut’s non-profit health insurance CO-OP, experienced extremely high interest among its approximately 30,000 members for the company’s second Board of Directors election. On the heels of a successful 2015 enrollment period, 47 policyholders stepped forward to nominate themselves for election to the three open seats on the HealthyCT Board. Last year, for its first Board election, just over a dozen members nominated themselves to serve. At a time when the insurance industry in Connecticut is undergoing massive change through consolidation, HealthyCT is the state’s only Consumer Operated and Oriented Plan, or CO-OP. As such, at least six of the 11 voting members on HealthyCT’s Board are policyholders who have been elected by their fellow HealthyCT members. Following background checks and an interview process, this year’s voting, which will be managed by an outside vendor, will open on Monday, November 23 and close at the HealthyCT Annual Meeting in January. Governance by members makes HealthyCT different from every other health insurance company in Connecticut. Last year’s election put six HealthyCT members onto the Board. “I expected the current Board members to welcome us; however, I was … Read More

Amid major consolidation, small insurers look for edge

Amid major consolidation, small insurers look for an edge (Hartford Business Journal) “As the big boys join forces, Connecticut’s smaller, local and regional insurers say they are confident they will still be able to compete and they’re touting their recent growth as evidence of customer demand for their products and services. They’re also flaunting their customer-centric focus, attention to detail and not-for-profit business models as ways they can differentiate themselves.” (Read More)

May 2015 – Provider Update

Please read for more information about the May issue of Participating Provider News and the June Better Health Conference.